Privacy Policy

Information We Collect

We collect information you provide to us directly, information collected automatically when you use our website, and information we receive from insurance carriers and other sources in the course of providing our services.

• Contact details, such as your name, phone number, email address, and mailing address.
• Information you share when you request a quote or a coverage review, such as details about your vehicles, home, business, drivers, or property.
• Communications you send us, including messages, emails, and records of calls.
• Insurance and financial information needed to quote and place coverage, which may include dates of birth, policy details, and, where required, driver or license information.
• Website usage information collected automatically, such as your IP address, browser type, device information, pages viewed, and the site you came from.

You do not have to provide every category of information, but some information is necessary for us to prepare a quote or service a policy.

How We Use Your Information

We use the information we collect to run our agency and serve you, including to:

• Respond to your requests, prepare quotes, and place and service insurance coverage.
• Communicate with you about your policies, quotes, appointments, and questions.
• Send you text messages that you have opted in to receive, as described below.
• Improve our website and understand how visitors use it.
• Comply with legal, regulatory, and insurance-industry obligations.
• Detect and prevent fraud and protect the security of our systems.

We do not sell your personal information.

SMS and Text Messaging

If you provide your mobile phone number and opt in, you consent to receive text messages from Wang Insurance Agency. You may opt in by submitting a form on our website, checking a consent box, giving your number to our team, or texting us. Providing consent to receive text messages is not a condition of purchasing any product or service.

The messages we send may include quote follow-ups, appointment and policy reminders, service updates, replies to your questions, and, where you have opted in, occasional promotional messages.

Message frequency varies. Some messages are recurring, and the number you receive depends on your interactions with us.

Your mobile phone number and text-messaging opt-in information will not be shared with third parties or affiliates for their marketing or promotional purposes, and we do not sell this information. We may share it only with the service providers who help us deliver our messaging, and only as needed to provide that service.

You can opt out of text messages at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send you further texts unless you opt in again.

For help, reply HELP to any message, or contact us at (844) 220-2268 or the email address listed below.

Message and data rates may apply, depending on your mobile carrier and plan.

Message delivery depends on your mobile carrier’s network, and carriers are not liable for delayed or undelivered messages.

How We Share Your Information

We share personal information only as needed to run our business and serve you, and we never sell it. We may share information with:

• Insurance carriers and underwriters, to obtain quotes and place or service the coverage you request.
• Service providers who perform functions on our behalf, such as technology, communications, and administrative support, under obligations to protect your information.
• Legal and regulatory authorities, when required by law, regulation, or legal process, or to protect our rights and the safety of others.

As stated above, we do not share your mobile phone number or text-messaging opt-in data with third parties or affiliates for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, keep the site working, and understand site traffic. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information for as long as needed to provide our services, maintain your policies, and meet our legal, regulatory, and insurance record-keeping obligations. When it is no longer needed, we take steps to delete or de-identify it.

Your Privacy Rights and Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, and opt out of certain uses. To make a request, contact us using the details below. We may need to verify your identity before acting on your request.

You can opt out of marketing emails by using the unsubscribe link in those emails, and opt out of text messages at any time by replying STOP.

Nonpublic Personal Information

As an insurance agency, we handle nonpublic personal financial information, and in some cases health-related information, in order to quote and service coverage. We limit access to this information to those who need it to provide our services, and we maintain safeguards intended to comply with applicable insurance privacy laws.

Third-Party Websites and Services

Our website may link to third-party websites or use third-party tools, such as a secure intake portal or carrier sites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Your State Privacy Rights

Residents of some states, including California, have additional rights regarding their personal information, such as the right to know what we collect, to request deletion, and not to be discriminated against for exercising those rights. We do not sell personal information. To exercise a state privacy right, contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown above. Your continued use of our website after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: